All questions about the shop must be addressed directly to the mystery shopping company. These questions include:
- Requirements for successful shop completion
- Acceptability of your shop report
- Availability of shops
- When you may do the shop
- How much time you are given to do the shop
- Why a shop was rejected or a revision was requested
- Bonuses or referrals
The mystery shopping company contact is listed in the shop guidelines. You should always keep a copy of the shop guidelines and a link to any longer guidelines, especially the mystery shopping company contact.
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